Test Manager I

Waltham, MA

Posted: 07/10/2019 Industry: Manager/Team Lead Job Number: JN -072019-47702
Description:
  • Full responsibility for the planning, management and co-ordination of all testing activities within complex IT projects and evaluating risk potential during all stages of development
  • Working closely with the Business and Technical design leads to establish appropriate test scenarios to achieve the Design target quality objectives
  • Take a leading role in the definition of strategies to ensure the most effective and efficient testing is carried out, including the use of specialized testing tools and techniques
  • Collaborate with end users and project teams, including suppliers to define the strategy. Help to set priorities that balance desirable against practical testing strategies
  • Ensure use of appropriate tooling for requirement, test defect capture and management. Recommended tool is Microsoft s Visual Studio Team Services (VSTS). Take responsibility for setting up the project in whatever ALM tool is used by the project
  • Define and document testing scope (functional and non-functional)
  • Manage and plan individual test phases and produce or assure phase test plans and exit reports depending on where the responsibility for the test phase lies
  • Review and assure output from suppliers. Ensure suppliers are aware of, and follow, the best practice test processes
  • Execute static testing of all requirement and design documentation and capture issues raised.
  • Defining, agreeing and executing Test witnessing, if required
  • Liaise with Program / Project managers to manage expectations for the testing stages of projects. Agree quality criteria and corrective action
  • Ensure that traceability exists between requirements, tests and results for each run and defects and that a suitable process is in place to handle the effect on testing of changes in requirements
  • Report quality metrics each week to project and TCoE as defined in the Test Framework
  • Assess team size and capability. Identify any gaps and should further resource be required, ensure that it is justified and update the Senior Project Manager on any cost impacts/changes
  • Deliver project documentation at appropriate stage gates in line with the governance model (the Solution Delivery Framework)
  • Define defect management and reporting procedures appropriate to the project. Manage the defect triage process
  • Define and deliver appropriate test reporting requirements
  • Deliver Test progress plus Risk and Issues weekly reports to the project manager and test capability lead
  • Manage the creation and execution of appropriate test cases and schedules
  • Lead and mentor subject matter experts in test execution
  • Create a UAT Test Plan and schedule with the relevant business owners
  • Plan UAT testing in, manage the pre-requisites, and assist in creation and risk-based prioritisation of business scenarios and support business users with execution of UAT Testing
  • Obtain formal sign-off approvals for UAT completion and store these in the project s SharePoint site as part of the project closure requirements
  • Assist with operational readiness testing incorporating various tests such as backup and recovery, security, high availability, resilience, site failover, disaster recovery and performance. Review deployment plans
  • Facilitate test planning workshops with all relevant stakeholders
  • Statically review or input into training materials
  • Manage resolution of any escalations relating to tests and test quality and escalate any issue that cannot be resolved with the Test Manager s remit
  • Highlight and drive risks, issues, dependencies and assumptions forward from identification through to resolution
  • Attend appropriate Project boards and team meetings
  • Maintain good knowledge of, advise on and justify testing processes
  • Represent the project in a professional manner at all times

Key Relationships:
  • Head of TCoE & US Test Portfolio Lead
  • Program / Senior Project Manager
  • Business users
  • Development Teams
  • Business Analysts
  • Solution Architects
  • Service Management team

Essential:
  • At least 5 years Test Management in multiple roles within an outsourced supplier environment, including functional and non-functional testing in a Waterfall environment
  • Substantial experience of working with SAP and infrastructure projects involving firewalls, proxies, switches etc.
  • Experience of large corporate international environments in the US
  • Experience of managing large numbers of business users in multiple locations

Nice to have:
  • ISEB/ ISQTB
  • Knowledge of Microsoft Visual Studio Team Services, or equivalent ALM toolset

Personal Skill Requirements:
  • Excellent collaborator, communicator and presenter. The candidate will be working in a team environment with external suppliers, BAs, PMs etc. And must be confident discussing and advising complex technical issues. Working with business users is a key part of this role and outstanding soft skills are essential
  • Outstanding stakeholder management relationship skills
  • Adaptability as we are looking for someone that can be productive quickly. Proactive
  • Ability to identify and discuss improvements to current processes
  • Strong planning and leadership skills

Job # JN -072019-47702
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