Senior Service Now Admin # JN -052019-46520

Greenwood Village, CO

Posted: 05/15/2019 Industry: Admin/Networking/System Engineer Job Number: JN -052019-46520
Description:
  • The ServiceNow System Administrator maintains the stability and usability of the ServiceNow platform by performing application maintenance, managing support for incidents related to ServiceNow applications, and contributing to ServiceNow software releases by delivering configuration tasks and features. The ServiceNow System Administrator has sound technical ability that enables the fulfillment of common configuration and maintenance tasks.

Responsibilities may include the following:
  • Manages and resolves incidents against ServiceNow applications
  • Performs routine maintenance to include performance monitoring and error identification/ remediation
  • Manages Update Set creation and migration
  • Schedules and verifies instance clones
  • Leads ServiceNow upgrade planning and execution
  • Manages Instance Security, User/Group Access/Access Control Lists
  • Contributes to ServiceNow releases

Skills may include the following:
  • 5-10 years experience with the following:
    • Enterprise and/or IT Service Management
    • Advanced ServiceNow System Administration List/Form/Navigation Pane Updates Catalog Items Workflow Configuration Reviews Instance Patch Management Creating Tables and Fields

Recommended training:
  • ServiceNow System Administration
  • ServiceNow Advanced System Administration

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